Yorkshire Stoves Direct is committed to protecting the
privacy of our customers. This policy explains how we use
and protect the information that you provide us with.
The information we collect and how
we use it
When you contact us you provide us with information including
your name, firm, address, telephone number and email address.
We ask for this information so we can contact you in response
to your enquiry.
For ease of reference we will place information you provide
us about your company in a database. This database will
only contain information already in the public domain. If
you do not want us place certain information on the database
or wish us to update or remove any information already on
the database please email.
We may also monitor website usage on a statistical basis
to enable us to develop our site and the services we provide.
These statistics may be passed onto external third parties
but will not include any information that could be used
to identify any individuals.
From time to time we or our agents may contact you by post
or e-mail to ask you for your feedback and comments on our
services.
We may use the information we collect from you to occasionally
provide you with information about special features or changes
to our website or of other services or products we think
may be of interest to you. If you would rather not receive
this information, please send an e-mail containing your
details.
If any of the information that you have
provided to Yorkshire Stoves Direct changes, for example
if you change your e-mail address, name, please let us know
the correct details by sending an e-mail.
Security
The internet is not a secure medium. However we have put
in place various security procedures as set out in this
policy.
The server that provides the services offered
by Yorkshire Stoves Direct runs on a Windows operating system
which is continually monitored and all available security
maintenance is carried out as and when required. The server
is physically housed in a high security premises. Access
to the server is only provided to authorised personal via
security ID badges, which are monitored onsite by video
surveillance and 24 hour security personnel. Electronic
access to the server is restricted at IP level by a firewall.
All unnecessary TCP/IP ports are closed to public access
except those necessary for the operation of the website.
Sale of Business
If this business is sold or integrated with another business
your details may be disclosed to our advisers and any prospective
purchasers and their advisers and will be passed on to the
new owners.
Your Consent
By submitting your information you consent to the use of
that information as set out in this policy. If we change
our privacy policy we will post the changes on this page,
and may place notices on other pages of the website. It
is your responsibility to check this policy on a regular
basis. We will also e-mail you should we make any changes
to the information we gather or the processes we apply to
it so that you may consent to our use of your information
in that way.
